shipping and returns

Shipping and Co2 compensation

We are happy to make you happy but it's not the only reason why we offer free shipping. ARTiiG encourages you to donate an amount similar to what the shipping would have cost you, to a CO2 neutral project instead. We don't want to force you, but we want to encourage you!

By paying the cost for shipping - ARTiiG hopes that you will choose to donate the same amount on sustainable projects to show care for our future planet!The suggested donations are based on actual shipping cost and an estimate on how much Co2 it accumulates to send the parcel.
Read more about the source HERE.

Carbonfund.org is a leading organization in the fight against the climate change based in the US. Carbonfund makes it easy and affordable to reduce and offset the climate impact. With Carbonfund you can choose to plant trees, make a general donation or even offset your life by a monthly subscription. Check it out HERE.

Co2nsensus is not an environmental firm, but a software company based in England, that helps individuals and corporations manage and compensate for their carbon emissions.Co2nsensus provides many different types of project that you can choose to donate to. From energy efficiency in Cambodia to wind energy in Turkey. Click HERE to read more.


Rates and Co2 emmision depend on the area you are located at:

Denmark and Europe
Delivery within 2-5 working days 
Suggested donation 10 EUR 
We encourage you to spend Ca. 10 EUR on local CO2 neutral projects.

Norway
Delivery within 3-5 working days 
Suggested donation 15 EUR 
We encourage you to spend ca. 15 EUR on local CO2 neutral projects.

The US and the rest of the world
Suggested donation 15 EUR 
Delivery within 3-7 working days 
We encourage you to spend ca. 15 EUR on local CO2 neutral projects.


If you are curious about your current carbon footprint - you can answer some questions regarding your lifestyle you will get a pretty good idea on where and how to lower your outburst of Co2. Calculate your carbon footprint HERE. For our Danish customers - look HERE.
Return and Exchange 

Our return policy lasts 30 days. If 30 days have gone by since the day you placed your order, unfortunately, we can't offer you a refund or exchange. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

ARTiiG doesn't provide a return shipping option, so you can send the product you want to exchange/return by the delivery option of your choice. You will be responsible for paying for your shipping costs for returning/exchanging your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. 

Depending on where you live, the time it may take for your returned/exchanged product to reach us may vary. Please send your exchange/return to the following address: 

ARTiiG
Gammel Kongevej 80, 1. th. 
1850 Frederiksberg 
Copenhagen 
Denmark